Returns & Exchanges

We want you to be completely satisfied with your AVI-8 timepiece, which is why we offer a 30-day return policy for all unworn watches in their original packaging. If your purchase does not meet your expectations, our streamlined process ensures a quick and efficient resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your timepiece in its original presentation box with all manuals and protective films intact to ensure it qualifies for a full refund.

• 3.
  Ship the Item

  Attach the prepaid shipping label provided through our portal to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the condition of the watch, your refund or exchange will be processed within 5-7 business days to your original payment method.